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FAQ

How do I know when my delivery has been made?

All customers depending on their preferences will receive confirmation of completion of delivery via email, call or text within minutes of a job completion.

 

What temperature monitoring do you do?

All vehicles are equipped with electronic data loggers

How do I make a booking?

You can simple give us a call or drop an email.  

 

Do you do chilled deliveries?

Yes, we do. We would always transport goods within your required temperature range. 

Do you do frozen deliveries?

Yes, we can carry frozen goods.  

Do you do same day deliveries?

Yes, all goods will be delivered directly to your required destination the same day. 

Can I request a specific delivery window?

Yes, we can offer specific collection and delivery windows.

What areas do you cover?

We offer a nationwide service covering all regions of the UK.

Will my goods be secure?

Yes, all our deliveries are carried by a well maintained and serviced vehicles. 

What size of parcels can you deliver?

We specialise in bulk deliveries - up to 12 pallets per load with possibility of dropping in multi locations. Should you have any other queries (e.g. samples) please email us or call. 

 

Can you design delivery schedule?

Our planning team will design schedule to suits your needs.

 

Can you prepare orders?

We can accept bulk deliveries into our warehouse, your orders will be picked and despatched accordingly.  

©2025

by Spalding Chilled Express Ltd. 

Company Registration Number 11943712

VAT Registration Number 323 1805 36

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